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What enterprise should do when helpless employees lose hope in fighting cyber attacks

Discussion in 'CSO' started by RSS, May 28, 2015.

  1. RSS

    RSS New Member Member

    Hit too many times with successful attacks and compromises, an enterprise’s human resources can develop a victim mentality, a.k.a. learned helplessness. When this happens, employees who feel they are helpless to do anything effective to fight cyber attacks lose hope.

    CSO looks at the symptoms of the victim mentality in the enterprise, how it comes about, and what enterprises can do technically and psychologically to avoid it.

    The victim mentality and its symptoms


    In the field of psychology, professionals also refer to the victim mentality as learned helplessness. “Learned Helplessness is a pattern of behaviors that develop in people when they are in a situation where they feel they have no power or control and they essentially give up,” says Steven Salmi, PhD, LP, President and CEO, Corporate Psychologists.

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