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Outsourced Virgin Media techies botched this infosec bod's Poodle fix

Discussion in 'The Register' started by RSS, Mar 4, 2016.

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    RSS New Member Member

    Firm says it'll rebrief everyone to 'meet its usual high standards'

    Virgin Media has promised to ensure all its agents are fully equipped to offer advice on the Poodle vulnerability, after a security expert exposed the failure of outsourced Indian call centre staff to explain and fix the problem.…

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