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Hyatt resets Gold Passport passwords after security incident

Discussion in 'CSO' started by RSS, Apr 22, 2015.

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    On Tuesday, Hyatt alerted some 200 customers that their Gold Passport account had been flagged for suspicious activity, while the other 18 million members have had their account passwords reset out of an abundance of caution.

    “As part of Hyatt Gold Passport’s routine monitoring of member account activity, we found a small number of accounts were accessed by an unauthorized individual utilizing member usernames and passwords,” the hotel chain explained in a letter to program members.

    “We have no reason to believe, at this time, the login information was obtained through Hyatt Gold Passport, and we continue to analyze and monitor our systems. We have reached out to members we know have been affected to resolve any concerns.”

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