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Google's data-driven approach to superior user experience, revisited

Discussion in 'AI in the News' started by RSS, Oct 9, 2016.

  1. RSS

    RSS New Member Member

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    The HEART approach (Happiness, Engagement, Adoption, Retention, and Task success) was put in practice several years ago. The guidelines make a great deal of sense in terms of staying on top of user preferences
    ZDNet
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